PRIVACY POLICY STATEMENT
Urban Publishers is committed to protect your privacy and ensure that your personal information remains safe and secure. We collect only the information that is necessary to provide our services and process your orders. We do not share your personal information with any third party without your consent, except where required by law.
We collect information through Email, Phone, Contact Us forms, and Order Forms. All collected information is protected in accordance with this Privacy Policy and is never sold or shared with third parties.
The personal information we may collect includes:
Name and company name
Billing address
Email address (primary and secondary)
Phone and fax numbers
Order details and place of residence
Some of this information may be optional. Additionally, we collect information provided in creative briefs to begin work on your order. We may also collect feedback such as complaints, comments, or appreciation related to our services.
Technical information collected may include:
IP address
Browser type and version
Operating system
Date and time of your visit
We may use analytics tools to collect this data to improve user experience.
The information we collect is used to:
Understand your requirements and provide appropriate services
Process billing and payments
Communicate regarding order status, updates, and delivery
We may also use your email to send:
Service updates
Promotional offers
New product or service announcements
Industry-related news
Additionally, collected data helps us improve our services, marketing strategies, and overall user experience.
We use secure payment processing methods. All transactions are conducted through secure connections using Secure Sockets Layer (SSL), indicated by "https://" in the website URL. This ensures that your billing and payment information is protected during transmission.
We take confidentiality seriously and ensure that your personal information is handled securely. Your information is stored in secure systems and is only accessible to authorized personnel.
We do not disclose your personal information to third parties unless:
You provide explicit consent
It is required by law or legal process
We may update this Privacy Policy from time to time to reflect changes in security practices, legal requirements, or services. Any updates will be posted on this page with a revised effective date.
We aim to protect your information at all times. However, disclosure may occur if required to comply with legal obligations such as:
Court orders
Legal proceedings
Government requests
You may opt out of the collection, use, or sharing of your personal information at any time, subject to legal or contractual limitations. Opting out may affect our ability to provide certain services. You may request the opt-out by emailing us at info@urbanpublishers.com or text us at +1 (347) 338-1850.
You may also opt out of receiving marketing communications by:
Replying "STOP" to SMS messages
Following opt-out instructions in emails
After opting out, you will no longer receive marketing communications. However, essential service-related communications may still be sent. Please note that opting out only applies to our communications. You must contact third-party services directly to remove your information from their systems. For assistance, reply "HELP" to SMS or contact us via email at info@urbanpublishers.com.
Message Frequency: Message frequency may vary depending on your interaction with our services.
Fees Disclosure: Standard messaging and data rates may apply based on your mobile carrier and plan.
Privacy and Data Use: We collect and use your information to improve our services and provide a better user experience.
If you have any questions or concerns regarding this Privacy Policy, you may contact us through our Contact Us page or via email at info@urbanpublishers.com.